Negotiable Front Office Manager Sandton

Published date: August 5, 2019
Modified date: August 28, 2019
  • Location: Sandton, Gauteng, South Africa



Summary: The Front Office Manager job outlook involves planning, organizing, and developing of the overall operation of the reservations/reception department in accordance with Company standards as well as industry standards and guidelines. You will act as the ‘face’ of the company and ensure visitors receive a heart-warming welcome. You will also coordinate all front desk activities, including calls, reservations and resident services. Must ensure the highest degree of quality guest care is maintained at all times.

Minimum Requirements

* Min of 3 years experience in a similar environment
* 1-2 years front office management experience
* Minimum matric/grade 12 or similar
* Relevant tertiary qualifications and/or equivalent knowledge of legislation relevant to the industry
* Business Management principles, including financial skills
* Must have a valid driver’s license and own reliable vehicle
* Knowledge of different departmental operations with in a hotel, self-catering property

Reporting to Management

Behavioral / Technical Competencies:

* Sound business acumen.
* Professional and courteous personality
* Excellent client relations
* Keen eye for detail
*Works independently and as
part of a team
* Experience in upmarket hotel
* Experience in high quality
accommodation standards
* Previous experience in the
accommodation industry
* Operational Standards:
Performance management, financial analysis, computer proficiency & human resources.
* Excel. Word, and PMS systems proficiency.
* Entrepreneurial skills: Strategic management, Outcome focus & productivity.
* Interpersonal Skills:
* Client/customer interface, communication skills (verbal and written) & organizational skills.
* Flexibility with respect to
working hours.
* Ability to build and maintain a motivated team in a dynamic environment.
* Innovative approach to
streamlining systems.


Should you feel you would like to apply, please send your CV to Due to the high volumes of CV's expected if you do not hear from us by 31 August 2019, please accept your application as unsuccessful.


Please take note of the following:

  • Please do not apply if you do not fit the job description.
  • All CV's must be submitted in Microsoft Word format.
  • All information submitted is considered private and confidential.
  • You will never be asked for any payment from Bizcraft Recruitment.

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